However, our research suggests it could be in the tens of thousands-even more than U-Pack, the only other container company with 50-state availability. The company couldn’t tell us how many locations it has. U-Haul U-Box remains the largest moving container company in the industry. While U-Haul U-Box still trails every other moving container company, its average review score dropped from 2.8 to 2.3 stars (out of 5). An analysis of over 16,000 customer reviews shows that U-Haul ranked last place in customer satisfaction in 2020. While that’s in line with the industry average, it falls short of container companies like Zippy Shell, which kept price hikes under 10%. U-Haul U-Box costs went up 30% from 2020 to 2023. Our analysis of thousands of reviews, hundreds of quotes, and countless hours of research yielded three notable trends: We’ve carefully researched U-Haul U-Box for the last three years. U-Haul’s initial checkout screens suggest a much lower amount than you actually pay, so be prepared for sticker shock. The average customer pays about $3,700 (not including coverage, moving supplies, or moving labor). There’s an average monthly fee of around $20 based on the declared value of your personal items. You can purchase coverage for your belongings if you plan to keep them at a U-Box storage facility. At around $45 per hour, U-Haul Moving Help is cheaper than most moving labor companies, but its workers aren’t licensed or insured. U-Haul can connect you with workers to help with things like packing and heavy lifting. Any other supplies you order during checkout get added to your tab (like moving boxes, packing tape, and bubble wrap). U-Haul includes 24 free furniture pads with your order. It sets the average customer back about $400 (but can be as high as $700–$800 for large homes). U-Haul charges a $99 delivery fee for every U-Box. Our analysis suggests that the average U-Box transportation fee is around $3,200. This is the cost to get your belongings from Point A to Point B (U-Haul calls it a gentle ride shipping fee).U-Box charges a monthly rental fee of about $100 per container (the average customer needs about four U-Boxes). Your final cost is higher because of what goes into your final bill: However, that initial quote can be misleading. U-Haul charges a fee of approximately $100 per U-Box container.
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